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Lack of Skilled Employees Means Data isn't Used to Fullest

Businesses can use data to improve the customer experience, however there is a shortage of skilled employees to use the data, reports Information Age.

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IT Operations Biggest User of Machine Analytics

Machine data analytics are most often used in IT operations, reports Computer Weekly. After that the next biggest use of machine data is for research.

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Using Data to Improve the Customer Experience

According to the Week, a new study finds that data analytics can help companies improve the customer experience.

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