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Digital Quality Management System; The Internal Business Case

Why a quality management system?

When purchasing a quality management system, it is important to understand why the organisation needs such a system.

Most health and welfare institutions have designed processes to guarantee and improve quality and safety. However, in many organisations responsibility is divided between different parts ofthe organisation; between different departments; between different staff members.

When responsibility is divided between different parts of the organisation, the organisation has an insufficient clear view of where the risks lie. A digital quality management system provides the tools to identify the risks within the institution and to address them in a holistic manner.

Activities are managed centrally, so the organisation knows what actions are taken, when, and by whom.

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